The most important thing in an emergency situation is to call 112 as soon as possible, so that the people involved can receive help without delay. Every second counts!
Call 112 if you are in an emergency situation or if you have reasons to believe that someone is in an emergency situation. An emergency situation is any situation in which life, property and / or the environment is threatened or endangered, immediate assistance by the police, fire brigade, ambulance and / or gendarmes being required.
Call 112 if you witness or if you are involved in one of the following situations *****
***** PLEASE NOTE! The list above does not cover all emergencies! If you are not sure you have an emergency, call 112. The operator will objectively assess the situation and tell you if the related information is the responsibility of the 112 service.
For events reported by multiple people, the operator will only ask for certain information. If you do not have any additional information to those already known by the specialized intervention services, the operator will no longer transfer your call. This is the usual procedure to avoid crowding the emergency line and ensure a prompt response to the following emergency calls.