TEACH YOUR CHILDREN WHEN AND HOW TO DIAL 112
Always tell them to dial 112, but never refer to this number as “1-12” or “11-2”. On the telephone keyboard there are no such numbers as 11 or 12, and the child becomes confused while dialling the number.
TEACH YOUR CHILDREN TO TRUST 112 CALL TAKERS
Explain to them that the 1-1-2 operator is a friend who can help them in an emergency.
TEACH YOUR CHILDREN YOUR HOME ADDRESS
(or any other address that might be helpful).
It is necessary that such information be communicated in an easy way to the call takers in an emergency situation.
WARN YOUR CHILDREN ABOUT THE POSSIBLE EMERGENCY SITUATIONS THAT MIGHT OCCUR AT YOUR HOME OR IN SOME OTHER PLACE.
If a member of your family has heart problems tell him how to identify the heart attack symptoms: The person cannot breathe or collapses, etc.
When such symptoms occur, teach your children to call 112.
Explain to your children that 112 is an emergency call and an emergency situation requires the fastest Police, Ambulance or Fire Brigade response.
Avoid discouraging your children from calling 112.
Every time they believe they need to call, tell them to do so, even if they aren’t sure about it.